Data protection declaration

This website uses Google Analytics, a Web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies”: text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookies about your use of this website is generally transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, Google will first truncate your IP address within the territory of the European Union or European Economic Area. The full IP address will only be transmitted to a Google server in the USA and truncated there in exceptional cases. On behalf of the operator of this website, Google will use this information to analyze your use of the website, to compile reports about website activity, and to provide other services relating to website and Internet use to the website operator. The IP address transmitted to Google Analytics by your browser is not combined with other Google data. You can prevent cookies from being stored by selecting a corresponding setting in your browser software; however, please note that this may prevent you from making full use of all the functions of this website. You can also prevent Google from collecting and processing the data about your use of the website (including your IP address) generated by cookies by downloading and installing the browser plug-in available at the following link:
http://tools.google.com/dlpage/gaoptout

You can find more information about terms of use and data protection in the Google Analytics Terms of Service and the Google Privacy Policy. Please note that this website uses Google Analytics with the extension code “gat._anonymizeIp();” in order to ensure IP address anonymization (“IP masking”).

General Terms and Conditions

The following General Terms and Conditions contain legal information on your rights in accordance with provisions on distance and e-commerce contracts.

1. SCOPE:
These General Terms and Conditions apply to all deliveries by Ali Cola to consumers (§13BGB). A consumer is any natural person who concludes a legal transaction for purposes unrelated to their trade, business, or profession.

2. CONTRACTUAL PARTIES:
The contract of sale is concluded with: Ali Cola, owner: Aydin Umutlu, Friedrich-Ebert-Damm 93 a, 22047 Hamburg, Germany, commercial register: Hamburg district court. Customer service for enquiries and complaints available on working days by telephoning +49-40-6485-8671 or e-mailing info@alicola.de.

3. OFFER/FORMATION OF CONTRACT:
3.1 The presentation of products on the online store does not constitute a legally binding offer, but rather an invitation to place an order. Subject to errors.
3.2 By clicking the button, you are placing a binding order for the products listed on the order page. We will send you a confirmation e-mail immediately after receiving your order, which concludes the contract of sale.

4. RIGHT OF CANCELLATION:
4.1 Consumers have the right to cancel their order within a period of two weeks.
4.2 Please avoid damaging or soiling the product, and return it in the original packaging. If this is not possible, use protective outer packaging and ensure that the product is packed in a way that provides adequate protection.
4.3 Return the product to us by mail and retain the receipt. On request, we can reimburse you the postage costs in advance.
4.4 Please e-mail info@alicola.de BEFORE returning the product to inform us that you are doing so. This will allow us to allocate the products as quickly as possible.
4.5 Please note that the terms specified under points 4.2 to 4.4 are not required in order to effectively exercise your right of cancellation.
4.6. Costs of returning a product when exercising your right of cancellation: if you make use of your statutory right of cancellation (see cancellation policy), you have to bear standard costs for the return postage if the delivered product is as ordered and the price of the product to be returned does not exceed the amount of €40 or, where it is worth more, if you have not yet provided the payment or contractually agreed part-payment at the time of cancellation. Otherwise, the return does not incur any costs for you.

5. PRICES/DELIVERY COSTS:
5.1 The products shown on the product pages include statutory VAT and other price components.
5.2 In addition to the prices shown, we charge a flat rate of €5.90 per order for deliveries within Germany. You will be clearly reminded of the delivery costs on the product pages, in the shopping basket system and on the order page.
5.3 If you choose to pay cash on delivery, an additional charge of €5 will be collected on delivery. No other taxes or costs apply.

6. DELIVERY:
6.1 Deliveries can only be made within Germany.
6.2 The delivery period is up to three days. You will be informed on the relevant product page if a longer delivery period applies for a particular product.

7. PAYMENT:
7.1 You can choose to pay in advance or on delivery.
7.2 If you choose to pay in advance, we will list our bank details in the order confirmation and dispatch the goods upon receipt of payment.
7.3 You only have a right to set-off if your counterclaims have been established by a court of law or are undisputed.
7.4 You can only exercise a right of retention if the claims result from the same contractual relationship.

8. RESERVATION OF TITLE: The goods remain our property until payment has been received in full.

ORDER PROCESS: When you have found your desired product, you can place it in the shopping basket by clicking the button [Add to shopping basket]. You can view the contents of the shopping basket at any time by clicking the [Shopping basket] button. Adding products to the basket or viewing products in the basket does not create a binding obligation. You can remove products from the shopping basket again at any time by clicking the [Delete] button. If you wish to purchase the products in the shopping basket, click the [Proceed to checkout] button. You will then be prompted to enter your details. Mandatory fields are marked with a*. Registration is not required. Your details are transmitted in encrypted form. After entering your details and selecting your payment method, click the [Check details] button to go to the order page, where you will have another chance to check the details you have entered. Clicking the [Order] button concludes the order process. The process can be cancelled at any time by closing the browser window. You will receive further information on the individual pages, for example on how to make amendments.

TEXT OF THE CONTRACT: The text of the contract is saved on our internal systems. The General Terms and Conditions can be viewed on this page at any time. The order details and General Terms and Conditions are sent to you by e-mail. After the order has been concluded, for security reasons your order details will no longer be accessible online.

Cancellation policy and form

Right of cancellation for consumers
(A consumer is any natural person who concludes a legal transaction for purposes unrelated to their trade, business, or profession.)

Cancellation policy
Right of cancellation
You can cancel your contractual declaration within 14 days without giving reasons, either in writing (e.g. by letter, fax, or e-mail) or, if you have already received the product within the cooling-off period, by returning the product. The cooling-off period begins upon receipt of this cancellation policy in written form, but not before you have received the product (for repeat deliveries of identical products: not before you have received the first part-delivery) and not before we have fulfilled our duties to provide information as per article 246 section 2 in conjunction with section 1 para. 1 and 2 EGBGB and our duties as per section 312g para. 1 sentence 1 BGB in conjunction with article 246 section 3 EGBGB. In order to comply with the deadline, it is sufficient that the notice of cancellation or returned product be dispatched within the cooling-off period.
The notice of cancellation and/or returned product should be sent to: Aydin Umutlu (Ali Cola), Friedrich-Ebert-Damm 93a, 22047 Hamburg, Germany

Consequences of cancellation
In the event of a valid cancellation, any payments or products received by either party must be restored and, if applicable, any benefits obtained (e.g. interest) surrendered. If you are unable to do so, are able to do so only in part, or are only able to return products in a deteriorated condition, you must pay commensurate compensation. You are only required to provide compensation for products returned in a deteriorated condition or for use or benefits you have obtained if the benefits or deterioration are due to use above and beyond inspecting the properties and functionality of the products. “Inspecting the properties and functionality” refers to testing and trying out products in ways that are possible and customary in, e.g. a retail store.
Products that can be sent by mail are to be returned at our risk. You have to bear standard costs for the return postage if the delivered product is as ordered and the price of the product to be returned does not exceed the amount of €40 or, where it is worth more, if you have not yet provided the payment or contractually agreed part-payment at the time of cancellation. Otherwise, the return does not incur any costs for you. Products that cannot be sent by mail will be collected from your address. Any required refunds must be made within a period of 30 days. This period begins for you with the dispatch of your notice of cancellation or the product. The period begins for us once we receive the notice of cancellation or product.

Exclusions from the right of cancellation
The right of cancellation does not apply to contracts for deliveries of products that have been made to customer specifications or are clearly tailored to personal requirements or are unsuitable for a return due to their composition or could quickly become spoiled or whose expiry date would be exceeded, for deliveries of audio or video recordings or of software if you have removed the seal on the delivered storage devices, or for deliveries of newspapers or magazines (unless you gave your contractual declaration for deliveries of newspapers or magazines by telephone).

End of cancellation policy
Please note:
Return the product to us as “freight prepaid” rather than as “freight collect,” where possible. If we are responsible for the return costs, we can reimburse you the postage costs in advance.
Please avoid damaging or soiling the product. Where possible, please return the product in the original packaging with all accessories and packaging components. If you no longer have the original packaging, please use suitable packaging to prevent damage during transportation.
The means specified above are not required in order to effectively exercise your right of cancellation.
Download sample cancellation form

Delivery and payment conditions

Special information regarding international deliveries:

International deliveries may be subject to customs duties, taxes, and charges that are not included in the total price as displayed.

Countries we deliver to:
• Germany

Payment methods:
• PayPal (credit card, direct debit, transfer)
If you select this payment method, you will next be transferred to PayPal. Once you have provided the details required by PayPal, you will then be automatically returned to this store to complete your order.